Salesforce AI Specialist Practice Exam

Which feature of the Einstein Trust Layer helps limit hallucinations and decrease the likelihood of unintended outputs?

1. A Dynamic Grounding with Secure Data Retrieval

2. B Prompt Defense

3. C Toxicity Scoring

4. D Privacy Shield

The correct answer is: B Prompt Defense

The feature of the Einstein Trust Layer that helps limit hallucinations and decrease the likelihood of unintended outputs is centered around prompt defense mechanisms. This approach is designed to ensure that AI models maintain accuracy and reliability by rigorously managing how prompts are handled and interpreted. Prompt defense enhances the model's capacity to generate contextually relevant outputs while mitigating risks of misinterpretation or erroneous conclusions, which can lead to hallucinations. By refining the interaction between the AI and the user's prompts, this feature establishes clearer boundaries and guidelines for generating responses. It actively minimizes the chances of the AI fabricating information or generating outputs that don't align with user expectations or factual data. This is particularly important in sensitive applications where AI decisions must be based on accurate and trustworthy information. The other options, while they may contribute to overall AI safety and efficacy, do not directly address the specific challenge of controlling hallucinations in the same way that effective prompt defense mechanisms do. For instance, toxicity scoring mainly focuses on evaluating and mitigating harmful or offensive content in AI responses, rather than preventing inaccuracies or hallucinations. Similarly, dynamic grounding and secure data retrieval pertain more to ensuring data integrity and access rather than the actual output generation process. The privacy shield may deal with protecting user data but does not directly contribute